Privacy Policy

Clear Occasion Ltd – Privacy Policy

Last updated: 28 September 2026

Clear Occasion Ltd (“Clear Occasion”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store and share personal information when you use our website or submit an enquiry to Clear Occasion.

1. Who We Are

Clear Occasion Ltd operates a platform that connects people looking to organise small celebrations and events with suitable venues.

For the purposes of UK data protection law, Clear Occasion Ltd is the data controller of the personal information we collect and process through our website and services.

If you have any questions about how we use your personal data, you can contact us at:

Email: info@clearoccasion.com

2. Information We Collect

Depending on how you interact with Clear Occasion, we may collect the following information.

Guests and customers

Name
Email address
Phone number
Event date
Number of guests
Occasion or event type
Budget
Preferred location or area
Food and drink requirements
Other event preferences or requirements
Any other information you choose to provide in an enquiry

Venues

Business or venue name
Contact name
Email address
Phone number
Venue address and location
Venue capacity
Availability and booking information
Food and drink packages, menus and pricing
Other information relating to the venue and its event offering

3. How We Use Your Information

We may use personal information to:

Process and respond to enquiries
Understand your event requirements
Identify venues that may be suitable for your enquiry
Share relevant enquiry information with suitable venues
Allow venues to contact you regarding your enquiry
Facilitate communication between customers and venues
Manage our relationships with customers and venues
Improve our website, services and customer experience
Respond to questions and support requests
Maintain the security and functionality of our website
Comply with legal and regulatory obligations

We will only use your personal information for purposes that are compatible with the purposes described in this Privacy Policy or where otherwise permitted or required by law.

4. How We Share Your Information

Clear Occasion's service involves connecting customers with venues.

When you submit an event enquiry, we may share relevant information from your enquiry with venues that we believe may be suitable based on factors such as your event date, group size, budget, location and requirements.

This may include your name, contact details and relevant event requirements so that the venue can assess the enquiry and contact you.

We do not sell your personal information to third parties.

We may also disclose personal information where required to do so by law, regulation, legal process or to protect our rights, users or business.

5. Lawful Basis for Processing

We process personal data using the lawful bases available to us under UK data protection law, depending on the purpose of the processing.

These may include:

Performance of a contract or steps at your request: where processing is necessary to provide a service you have requested or to take steps before entering into an agreement.

Legitimate interests: where processing is necessary for us to operate, manage and improve Clear Occasion, communicate with customers and venues, and facilitate relevant venue enquiries, provided that these interests are not overridden by your rights and interests.

Consent: where we ask for your consent for a specific use of your personal information, such as certain types of marketing.

Legal obligation: where we need to process information to comply with a legal or regulatory requirement.

Where we rely on consent, you can withdraw that consent at any time.

6. Marketing

We may contact you about Clear Occasion where permitted by applicable marketing and privacy laws.

Where your consent is required, we will ask for it separately and you can withdraw it at any time.

You can also contact us at info@clearoccasion.com if you no longer wish to receive marketing communications.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to:

Process and manage enquiries
Maintain our business and customer records
Comply with legal, accounting and regulatory obligations

The length of time we retain information will depend on the type of information and the reason we collected it.

When personal information is no longer required, we will securely delete it or anonymise it where appropriate.

9. Your Data Protection Rights

Depending on the circumstances and the applicable legal basis, you may have rights under UK data protection law, including the right to:

Request access to your personal information
Ask us to correct inaccurate or incomplete information
Request deletion of your personal information
Request restriction of processing
Object to certain processing
Request portability of your personal information where applicable
Withdraw consent where we rely on consent

You also have the right to complain to the Information Commissioner's Office (ICO) if you believe your personal data has been handled unlawfully.

To exercise your rights or ask a question about your personal data, contact:

info@clearoccasion.com

10. Cookies

Our website is hosted on Wix and may use cookies and similar technologies that are necessary for the basic operation, security and functionality of the website.

We do not currently use cookies for personalised advertising or third-party marketing tracking.

Wix may use certain essential cookies to enable website functionality, maintain security and ensure the website operates correctly.

You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of the website.

11. Data Security

We take reasonable and appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, technology or legal requirements.

When we make changes, we will update the “Last updated” date at the top of this Privacy Policy.

Where required, we will provide additional notice about significant changes.

14. Contact Us

If you have any questions about this Privacy Policy or how Clear Occasion handles personal information, please contact:

Clear Occasion Ltd